Closing date: undisclosed

Derbyshire County Cricket Club, our aim is to attract, develop and retain ambitious and forward thinking individuals in order to create a culture of great talent.

We take pride in what we do and the surroundings in which we do it and value our staff as highly as all other facets of the organisation.

We believe that The 3aaa County Ground is a positive and rewarding working environment, giving employees the opportunity to progress and thrive in their careers

Job brief

We are looking for skilled Waiting/ Conferencing/ Banqueting Staff to take orders and deliver food and beverages to our customers. The goal is to provide an excellent overall guest experience and be proud to be delivering the Derbyshire Experience.

Responsibilities/ Key Objectives

•     Provide excellent customer services that promote satisfaction
•     Greet customers and present menu
  
•     Make recommendations or share additional information upon request
  
•     Take and serve food/drinks orders and up-sell any additional products
  
•     Arrange table settings and maintain tables clean and tidy
  
•     Check products for quality and correct any problems that keep them from enjoying their meal/drink
  
•     Deliver checks and collect payments
  
•     Cooperate with all serving and kitchen staff
  
•     Follow all relevant health department rules/regulations and all customer service guidelines
  
•     Setting various areas of the ground to deliver conferencing and banqueting services
  

Requirements

•     Ability to develop constructive working and interpersonal relationships with colleagues and customers
•     Problem solving and decision making skills
  
•     Service orientation and excellent organisational skills
  
•     Active listening and effective communication competencies
  
•     High school diploma; food safety training will be considered an asset
  
• 
  

What you should do next?

Interested candidates should email an up-to-date CV and covering letter outlining suitability for the role to The Trustees, Cricket Derbyshire Foundation c/o Kerry Schofield, Head of Operations & HR, Derbyshire County Cricket Club at kerry.schofield@derbyshireccc.com